About

One Step Above IT LLC

How We Work

Our client relationships are guided by clear communication, practical decisions, and attention to security.

Security Comes First

We consider security alongside reliability, productivity, and cost rather than treating it as a separate concern. This approach helps clients make better-informed technology decisions.

Advice Should Be Practical

Technical recommendations only matter when they can be understood and acted upon. We explain priorities in clear business terms and focus on realistic next steps.

Support Should Feel Personal

Clients work directly with experienced IT and cybersecurity professionals who learn how their organization operates. That context helps us provide more relevant guidance and responsive assistance.

Technology Should Support Growth

IT should help employees work effectively instead of creating repeated distractions. We align recommendations with operational needs, risk concerns, and the organization’s broader direction.

Get IT Support Built for Professional Services

Our Services

  • Cloud Solutions

    One Step Above IT helps small and midsize businesses build secure, manageable cloud environments. We align cloud services with your ...
  • Compliance & Regulatory Services

    One Step Above IT helps small and midsize businesses translate complex technology requirements into practical security and IT priorities. Our ...
  • Cybersecurity Services

    Cybersecurity services from One Step Above IT help small and midsize businesses reduce technology risk and protect sensitive data. We ...
  • Data Backup & Disaster Recovery Services

    One Step Above IT helps small and midsize businesses protect critical data and prepare for operational disruptions. Our security-driven approach ...
  • What Our Clients Are Saying About Our Services:

    ★★★★★

    I've had an excellent experience working with Clint. He's attentive,...

    I've had an excellent experience working with Clint. He's attentive, always responsive, and quick to provide practical solutions whenever I need assistance. He makes managing my IT much easier, and it's reassuring to know I can count on him when issues arise. I highly recommend his services to any business looking for reliable, professional IT support.
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    Great experience working with this IT company. Clint is knowledgeable...

    Great experience working with this IT company. Clint is knowledgeable and easy to work with. He communicated clearly, delivered on his commitments, and took a thoughtful approach to solving challenges. His professionalism and focus on quality makes them a reliable partner, and I would confidently recommend them to anyone looking for dependable IT services.
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    I can’t recommend One Step Above IT enough! Every time...

    I can’t recommend One Step Above IT enough! Every time I’ve needed assistance, they’ve made the time to help me quickly and professionally. No matter how big or small the issue, the service is always reliable, knowledgeable, and friendly. It’s clear they genuinely care about their clients and go above and beyond to make sure everything is working properly. Having someone you can trust with your technology needs is invaluable, and One Step Above IT has consistently been that for me. Thank you for always being there when I need support!
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    I’ve had the chance to see the level of professionalism...

    I’ve had the chance to see the level of professionalism and dedication that goes into One Step Above IT. Clint truly cares about helping businesses find the right technology solutions and providing excellent customer service. I wouldn’t hesitate to recommend them to anyone looking for reliable IT support.
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    I had an outstanding experience with One Step Above IT...

    I had an outstanding experience with One Step Above IT from start to finish. They are incredibly knowledgeable, professional, and genuinely committed to providing top-notch service. They took the time to understand my needs, explained everything clearly, and delivered solutions quickly and efficiently. What really sets One Step Above IT apart is their exceptional customer service. They were responsive, patient, and went above and beyond to ensure everything was working perfectly before considering the job complete. It’s rare to find a company that combines technical expertise with such a high level of integrity and dedication to its customers. If you’re looking for an IT company that is reliable, trustworthy, and truly cares about its clients, I highly recommend One Step Above IT. They exceeded my expectations in every way, and I wouldn’t hesitate to use their services again or recommend them to family, friends, and colleagues. Five stars isn’t enough—they’ve earned my complete confidence and loyalty! ⭐⭐⭐⭐⭐⭐️⭐️⭐️⭐️⭐️
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    I’ve been using their services for years, and they’ve always...

    I’ve been using their services for years, and they’ve always been reliable, professional, and easy to work with. Anytime I’ve had an issue or needed help, they’ve been responsive and quick to get things taken care of. I really appreciate being able to trust that things will be handled correctly without any hassle. Great customer service, and dependable support. I highly recommend them to anyone looking for an IT company they can truly count on.
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    I only have positive feedback on this company, One Step...

    I only have positive feedback on this company, One Step Above IT. Clint has been helping me with all ranges of computer issues over many years. He is very knowledgeable , professional and passionate about what he does. There has never been a time when I called and he didn’t respond, ready to help me. I would definitely recommend One Step Above IT for all your IT needs.
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    I have gone through 3 different companies before being recommended...

    I have gone through 3 different companies before being recommended by a friend to contact One Step. I have a dental office that needed HIPAA compliance and regular support when I inevitably broke things. Not only did Clint set up my entire network infrastructure, but I have had two incidences where I decided to upgrade my internet with Comcast and suffered a complete breakdown of my network. I forgot to mention to One Step that I was getting faster upload speeds (something they recommended if I was moving anything towards the cloud) and Comcast changed my router without replicating the settings. Two 45 minute phone calls to Comcast led me nowhere, so I finally had to tell Clint that I did the upgrade without a heads up. He had me up and running in 10 minutes. Since then, they have helped me upgrade my hardware to remain HIPAA compliant, walked me through an EHR migration that I was terrified to touch — zero downtime, zero data lost — and stopped me from making some crucial mistakes when I went on an AI rabbit hole. Unless they stop offering their services to me, I plan to be a lifer. 5 Stars, would recommend them to anyone — especially if you don't know the first thing about IT.
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    I’ve used this company several times over the past years...

    I’ve used this company several times over the past years and I’ve never had a complaint! Clint was extremely professional and knowledgeable about any issue that I had, and provided efficient resolution. I highly recommend One step above IT!
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    I have been using One Step Above IT for awhile,...

    I have been using One Step Above IT for awhile, and I have been very satisfied with them. I have had problems with various viruses. They do a great job of communicating with you, and has always been available when I need them. Give them a try, you won't be disappointed
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    I've relied on One Step Above IT for a wide...

    I've relied on One Step Above IT for a wide range of technology needs over the years, and the service has always been outstanding. From removing viruses and malware to installing software, recovering important documents, and troubleshooting computer issues, every problem has been resolved quickly and professionally. And usually, without me having to leave the comfort of my home! What sets One Step Above IT apart is the combination of technical expertise, responsiveness, and exceptional customer service. No matter how complex the issue, they take the time to explain solutions in a way that's easy to understand and ensure everything is working properly before considering the job complete. Knowing that my devices, files, and data are in capable hands gives me tremendous peace of mind. If you're looking for a knowledgeable, reliable, and trustworthy IT company, I highly recommend One Step Above IT. Their professionalism, attention to detail, and commitment to customer satisfaction truly put them one step above the rest.
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    I recently used this One Step Above IT service and...

    I recently used this One Step Above IT service and was extremely impressed with their professionalism, knowledge, and responsiveness. Their team quickly diagnosed and resolved our technical issues, minimizing downtime and ensuring our systems were running smoothly. They communicated clearly throughout the process and provided practical recommendations to improve our overall IT infrastructure. Highly recommend!
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    We’ve been using One Step Above IT for our business...

    We’ve been using One Step Above IT for our business IT needs, for over 18 yrs. and they have been a game-changer. From upgrading our network to ensuring our data is secure, their professionalism and expertise are unmatched. Great customer service from start to finish.
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    If you are looking for an amazing IT professional, look...

    If you are looking for an amazing IT professional, look no further. He has been an absolute lifesaver for us. Whenever technical glitches or unexpected problems come up, he responds immediately. You can always count on him to get things running smoothly again. Excellent service every single time!
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    Clint does a great job and quickly resolves the issue...

    Clint does a great job and quickly resolves the issue at hand.
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    After reviewing Mac repair providers in my area, this is...

    After reviewing Mac repair providers in my area, this is by far the best service. It was a simple choice, considering all the other repair providers got such horrible ratings/reviews. If you need your computer fixed or have IT issues, Clint is your man. Personable, intelligent, efficient, and well-priced. Fantastic work!
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    Clint has been working on our computers at home and...

    Clint has been working on our computers at home and work for a while now. He is professional, attentive, and knowledgeable. I highly recommend his company. He works fast and very efficient. You don't have to worry about anything because he comes up with solutions once he looks at your computers. Thanks again!
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    Clint has been working with our financial firm, MassMutual for...

    Clint has been working with our financial firm, MassMutual for a while now. We admire his professionalism and hard work. He is very responsive and available when we need him. He taught us keyboard tips and tricks which really made my life easy. Thank you Clint! You are the best!
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    Clint is very professional and easy to work with. My...

    Clint is very professional and easy to work with. My new computer was up and running with all the necessary software in no time! Highly recommend!
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    What a great experience I had. If I could give...

    What a great experience I had. If I could give this company more than 5 I would give the a 10 out of 10. 100% of perfection that I couldn't imagine. My computer wasn't performing properly and not downloading anything but thank god I heard about One Step Above I.T. Mr. Clint was a great help for me and gave me a great service. I greatly recommend and I appreciate the help.
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    Clint was a life saver when our printer network went...

    Clint was a life saver when our printer network went down. He was able to connect remotely and get us all squared away. Best service ever!
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    Amazing service and even better pricing! One Step above I.T....

    Amazing service and even better pricing! One Step above I.T. went above and beyond my needs and expectations!!
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    I highly recommend One Step Above I.T. I know that...

    I highly recommend One Step Above I.T. I know that if I have any issues or need assistance Clint will be able to resolve it. He is fast, professional, and always there with a smile. I wouldn't call anyone else!
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    We have been using One Step Above IT for over...

    We have been using One Step Above IT for over five years. Clint is always Professional and always available to help with all our IT need from workstations to the servers. He continues to provide great support at RTZ Audio-Visual Associates.
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    I must say....I know a little something about computers....and I...

    I must say....I know a little something about computers....and I normally try to troubleshoot everything on my own...but when reality sets in, and I realize I don't know it all, One Step Above I.T. is the first place I call! I've been working with them for years, and they've saved me tons of money, heartache, and headache. They go above and beyond to ensure that the service they provide is top notch!
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    One Step Above I.T. is an excellent company with exceptional...

    One Step Above I.T. is an excellent company with exceptional customer service. They were able to customize a desktop computer for my home office that met all my needs. I would recommend them for anyone seeking a knowledgeable IT professional seeking personal or business IT Services!
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    I must say....I know a little something about computers....and I...

    I must say....I know a little something about computers....and I normally try to troubleshoot everything on my own...but when reality sets in, and I realize I don't know it all, One Step Above I.T. is the first place I call! I've been working with them for years, and they've saved me tons of money, heartache, and headache. They go above and beyond to ensure that the service they provide is top notch!
    READ MORE